Toyotas Efficiency and the Management System of the Organization Essay

Toyotas Efficiency and the Management System of the Organization - Essay Example The company’s production has been rising significantly with the economy and by 2012 it reached a level when it was the only company to produce ten million vehicles over twelve month period (Piotrowski and Guyette, 2010). The company was known for its quality products in the economy. The managers and the employees within the firm are efficient enough in running the business successfully. According to the researcher, it is considered as the world’s largest multinational automobile producing company. The company has been highly successful in gaining brand loyalty from the customers in the automobile market. It has gained competitiveness in the fuel efficiency as well as the designs that are highly favorable to the customers. Researchers say that Toyota’s efficiency has been due to the efficient production process applied by the company (Choi, Dooley and Rungtusanatham, 2001). The continuous improvement in the company’s technological process has been due to the horizontal and vertical integration in the production process. The researcher says that unlike the other multinational companies, Toyota’s focus has been on the quality of the vehicles that it produces and whether the company is efficient in producing as per the demands of the customers (Rajasekera, 2013). The company follows certain principles in order to carry out its business as the company launched a new program known as the ‘Toyota Way’ that depicts the culture within the economy (Rajasekera, 2013). The company follows the

Listening in Communication Process Research Paper

Listening in Communication Process - Research Paper Example These include a situation where the listener is always smiling and nodding their head. Other features could include the listener looking directly at the speaker pretending to be keenly listening. 8 Monopolizing 9 This is the type of non-listening where the listener focuses the listening on themselves but not on the speaker. It is a very selfish form of listening where the listener occasionally tries to divert the topic of discussion to themselves 9 Selective listening 9 This involves the user selecting only a small portion of the topic of discussion. This happens because the listener cannot take in everything said. So they use this type of listening as a tool to filter out some parts of the conversation. 9 Defensive listening 9 This occurs when a person perceives a personal attack on them without intent of criticizing them. For example if someone tells somebody that they have lost weight, they may think that they are being insulted that they are fat but fact will be it was only meant to compliment them. 9 Literal listening 9 This involves the listener becoming insensitive to other peoples’ feelings. This is a type of ineffective listening where the listener ignores the relationship level of the meaning. ... (2011). Essential skills: Essential speaking and listening skills. New York, NY: Oxford University Press. 14 Antos, G. (2011). Handbook of interpersonal communication. The Hague, The Netherlands: Mouton De Gruyter. 14 Burstein, J. (2010). Have you heard?: Active listening. New York, NY: Crabtree Publishing. 15 Keyton, J. (2011). Communication and organizational culture: A key to understanding work experience. Thousand Oaks, CA: Sage. 15 Keyton, J. (2010). Case studies for organizational communication: Understanding communication processes. New York, NY: Oxford University Press. 15 1.0 Introduction Listening plays a very vital role in the whole communication process. Most people make a mistake of focusing on their speaking ability while forgetting the fact that it doesn’t necessarily mean good speaking will amount to good communication. The ability to listen keenly and effectively is also equally important. Importance of listening is well illustrated in our day to day activitie s and the people we interact with. For effective communication, we have to hear what the other person is saying and it is not just hearing because the acoustics are good or because the other person is speaking in a loud tone, we have to hear because we have taken time to listen carefully. Listening is an art that require to be calculated carefully and consciously. Unfortunately most education systems beginning right from kindergarten to college do not pay attention to equipping learners with effective listening skills. Poor listening is a major barrier to effective communication. It often leads to loss of messages due to wrong interpretation. Therefore listening will require conscious efforts in interpreting sounds, grasping